Kerstie designed a beautiful pool for us and we are thrilled with the result. She was very attentive to our feedback on the design and planning of the project. She outlined how the work would be completed in a 12 week time span and it was completed according to schedule. At the start of every week they informed us what work we could expect. Their project manager was very attentive and patient in answering our questions and the construction crews were very professional. They have also been super helpful and responsive with some minor warranty issues. I highly recommend them them.
We loved working with Sunset Pools. They created our dream backyard oasis for our family. Every step of the build was met with care and professionalism. Felipe and Kevin made the experience so easy and we enjoyed every step of the process. We are thankful for all their hard work. They delivered everything they promised!
Adam and team were very professional with all documentation (design drafts, contract, weekly updates, etc.), efficient conferences and materials selection, responsiveness to any questions/concerns raised before, during and after the construction process, and with punctuality (they showed up sometimes a bit early for every appointment that we set.). They even showed up to inspect and take photos of every step of the process and then put them online for our viewing. They know how to run their business! They are friendly and respectful people. And finally, our “Pool School” session with their contractor was thorough and very informative. I would highly recommend Sunset Pools to assist you with designing and constructing an in-ground pool.
Sunset Pools did an excellent job throughout the entire project. The office and field project manager executed as per our expectations; delivered on-time with professionalism and no hidden cost involved. I am happy we went with Sunset Pools.
We couldn’t be happier that we chose Sunset Pools for our dream backyard. We had several neighbors use them and we were impressed from the very beginning. Kirstie came to us wearing a mask and sat with us on our patio and listened well to our vision. She left us a folder describing the material they use and we were pleased that they used all top of the line products. She took pictures of our house and yard so the software pool designs she created were so helpful in making our final pool/outdoor kitchen placement decisions. Tori was always helpful during the scheduling process and Will, our build manager kept us informed and spotted a mistake that we didn’t notice and had it fixed right away! We built during the height of an unprecedented pool building season in addition to the Covid outbreak. We did have a few delays from 2 hurricanes and Covid illnesses of crews but those were unavoidable. We have gotten so many compliments on the pool and have begun making wonderful memories. Thank You Sunset Pools!
First class pool builder and we couldn’t have been happier with the process from day 1 to completion. We talked to several pool companies before moving forward with Sunset and it was clear from the beginning that they were the right choice. Response time and professional approach to doing business was most important in the initial decision. After that, the communication from the staff was fantastic and to top it off the quality was second to none. Great job and we would definitely recommend.
Our pool building journey started at the end of the summer 2020. We met Kevin, and from our first meeting we were hooked. He listened to all our requests and put together a gorgeous functional pool design that filled every box in our list. We interviewed three contractors and chose Sunset because they presented the best design. We were given a construction schedule and after hearing horror stories from friends and their pool project. We are happy to say Sunset delivered on time every time. There were issues like in any building project. However, Sunset’s team was able to work the issues through. Tory the scheduling girl kept us informed through COVID and all. We had a few delays at the end, but they still kept their finish day. Digging started the day before thanksgiving and we were swimming by first week of March, because it was freezing in February. Our pool was up and running the weekend before the freeze in February 2021. We are happy clients and will definitely recommend Sunset to friends and family.
We engaged with Sunset Pools to do redo our whole backyard (leveling it out, putting in drainage, and adding landscaping), put in a pergola, and of course put in a pool! We had a great experience with Sunset in all phases of the project. They communicated fully and clearly each step of the way, and when there were obstacles (like a city permitting process that has so much bureaucracy!) they patiently worked through them and got everything done in such a high quality way. The end result is awesome…we LOVE our backyard, pergola and pool and use it all the time. It was truly an extreme makeover over our backyard, and Sunset did such high-quality, professional, and pretty work all the way through. I highly recommend them for any pool/backyard/patio/pergola project you are considering.
Very nice design, good quality timely work, very professional and easy to work with Taylor and her team. We are happy with our new pool and enjoying in hot weather.
Our designer Kirstie Martinez was excellent at working with us to develop our dream pool design and she was always responsive whenever we had questions or concerns. The project manager Felipe always went above and beyond and made the whole construction experience seamless and without stress. The group provided us updates every week so we knew what to expect and the project was done timely. Highly recommend them for your backyard project!
I couldn’t be more happy with our decision to go with Sunset pools. They are straight shooters that stand by their promises. They aren’t the cheapest but in my opinion a better long term value than other companies my neighbors and friends had used the same summer. Our Project manager was a pleasure to work with and made the installation process as painless as possible and never over promised… I highly recommend requesting Felipe as your project manager as he was our main contact from dig day to completion and was a pleasure to work with. As for the POOL itself Gorgeous! We also added an outdoor kitchen, fireplace and expanded our pack pation with a pergula with Polytop to keep out rain.
Our pool experience with Sunset Pools was fantastic! Taylor did a wonderful job of listening to our wish list and bringing the vision to life with a beautiful design. She also did a great job in guiding us through the selection process. She has been around the pool industry her whole life and it shows. Felipe was our project manager and he did a great job with all of the trades and making sure that our project was moving along as scheduled. He was very honest with us when communicating all of the details. Sunset Pools has some very long tenured trades that do quality work and it shows. We have been using our pool for almost a year now and we haven’t had a single problem. Our family is loving having such a wonderful pool.
Great company. We worked with Kevin Knott, he made the process sound easy. It was with a talented team behind him. Tori Pool, their scheduling person, kept us informed. We we’re excited every day of the build to see what else they would do. They use an app to keep their clients informed and it is absolutely fabulous. Would I’ve done something different? Yes, I would. Kevin made some suggestions that we turned down and looking back I would’ve said yes. We made one change order because of Kevin’s vision and we are so happy we did. So, my advice to you would be: listen to your designer. You hire them for a reason. We love our pool, pergola and travertine deck. Thank you!
Sunset Pools was fantastic to work with! The team was professional & communicated every step of the way! Our pool, deck, pergola & landscape came out exactly how it was agreed upon. Even when there were a few “road blocks” the team worked through it & got it done! Amazing group! We use our pool & backyard every day, we are thrilled!
We just had our second pool built by Sunset and it was another wonderful experience, from design through to completion. Kirstie is so creative with the design, working with the space you have, using computer graphics to show exactly what is possible. Robin and Tori were wonderful to work with, keeping us updated with the schedule and responding to all questions quickly. Ricky was awesome as our project manager, extremely knowledgeable, on site often, patiently answering our questions, and making sure the project moved along. The subcontractors they used were all excellent and professional. Also included is pool school led by 2 very smart and very patient people. Honestly deserved a 5-star rating!
Very satisfied with outcome. Kevin the designer tuned in on needs and desires and delivered better than expected. Communication and follow up is good. Very few hiccups but easy resolutions. Our project was turn-key and we very much appreciate the professional treatment and service.
We are very happy with our new pool. Sunset pool Team is very professional, office facilities are extremely well cared and modern. The process from the beginning was very well explained and they were always there when we had questions. The technology using screenlogic to control the pool using the smartphone is the top of the line. I Sincerely recommend SUNSET POOLS.
Mr Kevin – Finally we are swimming in our own pool. Thank you from the bottom of our heart to you and the owners (Adam & Sonia-We just received another gift from them, thank you!!), for giving us the absolutely great work of art in time for us to use this summer.
There are others in our list to thank as well:
1) First of all Mr Matt for his supervision and indulging us on a regular basis to keep us updated on the progress, solving issues that we brought-up up and keeping up the schedule with the attitude of finishing up the job keeping quality in mind.
2) Mr Dennise and Steve for the quality job they did on the patio. One of our friends said your patio looks much much better than the pool, others said the patio has added grace to the pool.
3) The Masonry team was amazing with the job they did with the patio and around the pool that complimented the pool.
4) The Modern Method Gunite team with the pebble tech work which was appreciated by each and everyone that saw the pool.
5) The team that created the pool shell in the first few weeks – laid the foundation.
6) The plumbing and electrical team along with Gutter and others that supported the building of the pool and patio area.
7) Lastly, thank you to all the team members working behind the scenes – the likes of scheduling team Tori and others that worked tirelessly towards our project.
Along the way, many neighbours came to see the pool and the final version of the same. And it was the same comment and question all the time – WHAT A GREAT WORK, WHO WAS THE BUILDER?? I gave your pool company name to many, so few of them you result in some serious business to you.
Again, thank you Kevin as it all started with you and your design. Seeing that come true and kids/family enjoying the pool, I would say Job well done and thank you for your advice. GO SUNSET!!
Puja & Kapil