See what our previous clients are saying about us.
Sunset Pools is everything you want in a pool builder. From initial design through project completion (and post-completion service) they have exceeded my expectations in every way and I would very highly recommend.
Tanr is an incredible designer. Each design was given the same level of attention as though he were building the pool for himself. There was evident in Tanr, the passion and emotion of an artist putting together his finest work ~ and it showed. Not a single person has seen his creation that has not practically demanded his contact information.
Chuck owned the building process. It was personal for him. Everything had to be perfect. He went out of his way on many an occasion to make sure we were beyond pleased. No task was too big or too small, and no time was an inconvenience. We were a priority and it was felt. As many pool builds as we knew Chuck was responsible for, we felt as though ours was the only one.
Jessica was extremely responsive and proactive. I received daily emails updating me on the status of the build ~ something I requested since good communication was of great importance to me. When there were delays (weather or otherwise) she was quick to notify me. Any of our concerns become her concerns and nothing less than our complete satisfaction would satisfy her.
The success of a company is wholly dependent on the efforts of a team, not a single person. A successful team is one with the distinct ability to communicate, react, understand their roles and responsibilities and execute on them flawlessly. Sunset’s team is second to none.
Karim & Sue Solanji, December 2015
After weeks of researching pool companies, we were referred to Sunset Pools by a friend. Had we known beforehand what the quality of work Sunset provided to its clients was like, my wife and I would have skipped all the time spent and gone directly to Sunset first. Tanr Ross’ design was unlike any of the other traditional boring designs we had seen. His creativity and attention to detail brought life into a backyard that I previously assumed too small to be as enjoyable as it is today.
Once the construction process began, Chuck Ratcliffe stepped in to manage the project. Chuck must be the most patient person on earth because the amount of questions we had seemed endless. Thankfully, Chuck (and often Tanr) would take the time to walk me through anything that wasn’t clear or that I thought needed attention. As this was our first pool, they really helped us feel comfortable about everything.
Lastly, I’ll mention that Sunset’s commitment to their clients doesn’t end once the project is over. Both Chuck and Tanr still call to check in to make sure there are no issues and that I don’t have any additional questions regarding my equipment. Sunset was definitely the right decision!
Nhu & Mauricio Ramirez, December 2015
I would highly recommend Sunset Pools for your swimming pool construction. I grew up in a family where my Dad, my uncle, and my grandfather were all pool builders and quality construction was always of utmost importance. From Tanr’s exceptional design to construction completion, I always felt that same level of quality I was raised to expect. The decision to have a swimming pool built is a huge one, and I would choose Sunset Pools again and again.
Brady and Rebecca Kratz, December 2015
Sunset Pools made our pool decision and experience terrific. Tanr captured the vision we had for our pool design and worked within our parameters and budget. He took the time to show us different options and we never felt rushed. Chuck, our project manager was great at informing us of the next steps in the process and always quick to respond to any questions. He is accessible and provides outstanding customer service.
Otto and Angela, December 2015
We had our backyard remodeled by Sunset Pools in the summer of 2015, and we could not be happier with the overall quality of service and final product.
We decided to go with a geometrical pool shape, but that wasn’t just it. Not only did they suggest various options to our liking, but they also worked with us in a way that wasn’t putting any pressure on us to select one over the other. They truly let us decide what we wanted and worked around our choices. The outdoor kitchen and appliances are top notch. The finish, the quality of the process from top to bottom was outstanding. From plumbers, to electricians, to masons… everyone was professional and quality conscious.
Eric Brasseux, our sales rep, and Chuck Ratcliffe, our product manager, were both knowledgeable, caring, and really wanted us to select what would make us happy in the end. Eric even took us out to look at other pools and backyards to compare our “in-office” selections with what they would actually look like outdoors to give us a better idea of colors, styles, etc. They also showed us how to use Buildertrend. Buildertrend is an app that allows us to follow the construction process day by day and week by week. The app would be constantly updated to show what was scheduled for completion in any particular week. This was a free service provided by Sunset Pools, which was another reason we decided to go with them. After our project was completed, Chuck showed us how to use ScreenLogic. ScreenLogic is another app that allows us to control all pool functionalities, from temperature, to the spa, to lights, to cleaning, etc.
This was truly a wonderful overall experience and I would recommend Sunset Pools to anyone who is looking to transform their backyard into a dream living space.
Ricardo Fernandez, December 2015
Sunset Pools were so helpful from beginning to end. It was our first time to build a pool so we had lots of questions. From the design with Eric to the actual construction with Chuck, it was easy, fun and exciting to watch our pool come to life. They kept us informed of every stage, were always on time and answered our phone calls. There were no surprise costs and everything was clear and up front. We have had our pool now for a year and have had no problems. We would recommend them to anyone.
Jobie Anderson, December 2015
Sunset Pools was incredible in the whole process of my pool buildout. Eric and Tanr worked hard on the design of my pool and was very informative whenever I had any questions. Eric was very patient as he drove me from house to house so that we can compare different pool designs. Chuck was my project manager during the construction process. Chuck was very knowledgeable and made the design come to life. These people were very professional and their experience was evident. I am very happy with how the pool looks and function. Everyone who sees the pool is impressed.
Brian, November 2015
Sunset Pools built our pool then 2 years later built an outdoor patio for us. Everything turned out amazing. Tanr and Adam have a fantastic eye for detail and never once doubted our decision to go with Sunset Pools!
Jeremy Gayser, 2015
Our experience with Sunset Pools was very positive and we are so happy with the end product. We started the pool process with an idea of what a dream backyard and pool would be for our family. After only meeting once to discuss the design of our pool, Tanr, the design specialist, came up with a spectacular design and nailed it the first time. We did not change one thing from his first design layout/concept. It was exactly what we wanted and pictured. Chuck, the project manager, was also great to work with. He managed the construction phase and was great with communication on scheduling, along with always being very responsive to answering questions, regardless of how trivial. If any issues or problems came up during the construction of the pool, the whole Sunset team worked together to help us reach our ultimate goal which was to have a beautiful backward and pool. That goal was definitely accomplished and we are very pleased and grateful. We would recommend Sunset in the future to anyone looking for a great experience and a spectacular pool.
David & Lisa Garrett in Seven Meadows, January 2014
Tanr and the crew ya’ll did an outstanding job on our pool. Especially being a general contractor, I was very apprehensive who I chose for my first personal pool. I was very impressed from the first meeting with Sunset after meeting with 4 other pool companies. Sunsets design, experience and expertise spoke for themselves. Tanr designed a true oasis and the crew did amazing every step of the way. We were always informed on work schedule and advised of any hold ups like (Weather). Chuck the project manager did great job managing the guys and I never had a worry. The spa was the perfect size and all the waterfalls came to life. My friends coming to the house are in awe! What a difference this made in our backyard space, they surpassed all our expectations with design and construction, and looks better than we ever thought. I wouldn’t think twice about going with another pool builder after what they’ve done for us.
Thanks again Sunset.
John & Angela Finney in Avalon @ Pine Mill, January 2014
It is our pleasure to highly recommend Sunset Pools! The pool design and kitchen are exactly what we were looking for! All of the people we worked with (Tanr, Chuck and Jessica) were responsive to our questions and concerns and were diligent about keeping us ‘in the loop’ regarding work progress.
Sunset Pools brought our dream for a tropical paradise in our own backyard to life. We have received numerous compliments from family and friends. It is with the utmost confidence that we recommend Sunset Pools
Dave & Laura Strople in Pine MIll Ranch, November 2013
We have nothing but gratitude, appreciation and thanks to everyone down at Sunset Pools. We had an extremely tight space to work with and Sunset accomplished the task with unbelievable success and we couldn’t be happier. From the time we met Tanr who perfected our design & Chuck the on-site project manager we knew we had made the right decision going with Sunset Pools to build our pool. During the build process Jessica from Sunset did an outstanding job with communication keeping us informed of daily activities and any changes with the timeline. Being that this was our first time building and owning a pool picking the right contractor was extremely important to us , going through this process with Sunset Pools just confirmed to us that we made the right choice. We are extremely happy with our pool/spa and all the work Sunset Pools did on turning our back yard into our own little vacation get away, BIG THANK YOU TO EVERYONE AT SUNSET POOLS INC.
Ryan & Mandy Bruce in Cinco Southwest, October 2013
Working with Sunset Pools was a great experience. I would highly recommend anyone to use them. Each phase of the project was positive, from the sales and design with Tanr to construction with Chuck!! Tanr had a great creative design not to mention an expertise about pools. Sunset Pools is very organized so we always felt ‘in the loop’. They communicated every phase with us regarding the schedules. We are a busy family, so this was very important to us. Chuck was great to work with and would answer our questions quickly. All of the contractors were very professional and would always leave the job site clean and safe!! Sunset Pools made our backyard dream come true! The final product turned out beautiful!!
Sandy & Brad Wells in Firethorne, October 2013
Thanks to Tanr and Chuck at Sunset Pools we have a beautiful new pool, outdoor kitchen, and covered patio. It was a big project and they helped us along the entire way. We are very pleased with the end result. I would definitely use them again.
Kristi & Kelly Kincaid in Cypress, October 2013
Thank you Sunset Pools for creating such a unique and functional backyard space. We felt we had extreme space limitations but Tanr put together a creative design that maximized our pool size while providing functional decking spaces for our family. Throughout the process we received great customer service through frequent communications and quick response times (to name just a couple). We highly recommend Sunset Pools for their quality standards, customer care, and unique designs!
Heather & Jeff Buhr in Cinco Northwest, September 2013
After months of research and scrolling through pictures on the internet, we chose Sunset Pools to build our swimming pool. Although we had no idea what we actually wanted it to look like, we were very specific in the elements of the pool. Tanr, our designer, listened as we told him what we wanted and came back with a design that not only far exceeded our expectations, but was like no other pool we had ever seen. Chuck, our project manager, was always there making any needed adjustments and answering questions no matter how silly they seemed. The end result was the pool of our dreams. We could not have made a better choice in Sunset Pools and highly recommend this team of experts for anyone interested in the perfect pool!
We’d like to say Thank You to Sunset Pools, especially Tanr, Chuck and Jessica for all you did to help make our dream a reality! We love everything about our new pool and look forward to many years of outdoor enjoyment because of it.
Mark & Dena Keys in Sienna Plantation, August 2013
We will not hesitate to say that our swimming pool is surely a masterpiece unparalleled. Tanr, Sunset Pools lead designer, was exceptionally creative in the design, tailored to our needs yet not compromising that aesthetic touch and taste. The pool, spa, outdoor grill, arbor, and cascade were seamlessly balanced, making our backyard really a place of dreams. Chuck, our project manager did a fantastic job, ensuring each step of the construction phases smooth. We were truly privileged to have Sunset Pools as our builder and our appreciation and thanks are beyond words. We have highly recommended Sunset Pools to our friends believing they will definitely have the same pleasant experience as we did!
Cathy & Jay Cai in Cinco Southwest, July 2013
We competitively bid our pool project with three companies in the Houston area in the Spring of 2013. Tanr from Sunset provided easily the most attractive design that complimented our home perfectly and we were able to finalize a design within our budget with construction completed by end of the summer. There were some minor punch list items that needed some attention upon completion but our overall experience with Sunset was excellent and we would happily recommend them to family and friends. We absolutely love our pool!
Dan & Amy Kraus in Firethorne, July 2013
As someone who is very picky and sometimes slow to make a decision, I knew immediately following my initial consultation with Tanr that Sunset Pools would be our pool builder. As first-time pool owners, we really appreciated Sunset’s willingness and patience in sharing their knowledge and expertise. All of our questions and concerns were welcomed and addressed immediately. Sunset’s amazing team worked together to make this a very pleasant experience and produce a beautiful, top quality, well-built pool for our family and all of our new friends to enjoy. From Tanr who patiently worked with me to get all of my last minute changes, Jessica who was always pleasant and kept us informed of the construction schedule, to Chuck (our project manager) who was just amazing in every way. We have no doubt we made the right decision. Thank you Sunset! We LOVE our new paradise!
Patricia & George Tarry in Towne Lake, June 2013
A sincere Thank You! To the team at Sunset Pools for creating a backyard oasis for my family to enjoy for years to come. Tanr is a design genuis, Chuck ensured the building process ran smoothly, and Jessica has been wonderful in helping solve any minor issues. I highly recommend Sunset Pools!
Brian Craft in Seven Meadows, May 2013
We are very pleased with the end product. With any large project, there are going to be some obstacles but Sunset did a great job to resolve anything in a very professional and timely manner. I have to say that the overall process went well and we absolutely love our back yard. I will definitely recommend Sunset! I like to support local businesses that have continued to help families come together to build memories.
The Morgan’s in Cinco Southwest, May 2013
Sunset built a pool, an outdoor patio and kitchen. Overall we are very pleased with the end product. We went to several companies but in the end we liked the professional input to the design we got from Sunset. The project was handled well and each of their phases was completed in a timely manner. We were especially impressed with their carpenters who worked on the outdoor patio, the workmanship and quality was excellent. The pool came out great and we always get a lot of compliments from our friends. Of course as with any project of this size and complexity there were some issues / disagreements but they were resolved. Finally we have been enjoying the pool for a year and just with any new project we had some equipment problems BUT we want to really commend their response time to fix those problems. The main reason I would recommend them is that they exhibit a quality that many other contractors’ lack which is standing behind their work.
Navin & Roma Gupta in Sienna Plantation, April 2013
We would definitely recommend Sunset Pools to anyone contemplating building a pool. Tanr, the designer, took our vague concept of how we wanted our backyard, and transformed it into a beautiful visual computerized graphic that let us see instantly what the final result would look like. We did not hesitate at that point to move forward with the project. Half-way through the pool construction, we decided to add an outdoor kitchen and gas fireplace, and Tanr and crew were able to do a quick re-design, and seamlessly integrate the new features into the design with hardly any loss of construction time. Chuck, the project manager, was equally professional, extremely approachable, and always available to answer any questions we had. The work crews did an outstanding job. There were some last minute punch items, and Chuck followed through to make sure these items were addressed. All in all, a very positive experience.
Cheryl & Ray Fletcher in Firethorne, April 2013
Our experience with Sunset Pools could not have been more positive. Tanr came by our house to discuss exactly what we are looking for, he listened and a few days later he came back and had transferred our thoughts and dreams into reality via computer 3D plugged into our TV! He even managed to add a similar dog to ours with a wagging tail! This computer program allowed us to look at the rendition and make small further suggestions to the final design. Chuck managed the construction phase of the project and was excellent he was always available and happy to educate us on the process, systems and scheduling. We were very impressed with the attention to detail in every aspect of the pool, outdoor patio and living area and now have a great backyard that we love!
Guy & Val Nicholls in Katy Creek Estates, March 2013
When selecting a pool builder and talking with friends or researching online, you so often hear stories of constant problems and issues. Our experience with Sunset Pools could not have been more different. From our initial meeting and design sessions with Tanr, through to scheduling the construction with Jessica, to the supervision of construction with Chuck, the process couldn’t have been smoother. They kept us up to date with all construction, and Tanr and Chuck were always available to answer question or discuss options and issues with us. Most importantly, even their after sales service was great. I would not hesitate to recommend Sunset Pools to anyone looking for a builder!
Mark & Liz Beattie in Firethorne, March 2013
I cannot express how happy we are with the pool that Sunset built for us! Tanr helped produce a great design for us, a pool we couldn’t have envisioned without him, and he took a lot of time showing us materials so we were comfortable with the end design. More importantly, the project was executed flawlessly. Their scheduler remained in contact with us through the entire process, letting us know what to expect from day to day. We both work in Houston, so we relied heavily on this communication and there were no surprises. The project manager provided great oversight for the project, quickly addressed any concerns we had, and was also available to answer questions and explain not only the construction but also how the pool operates, drains, etc. We are so happy with the end result and really appreciate the professional, responsive, and courteous team at Sunset Pools. We would highly recommend them to anyone putting in a pool.
Joe & Serena Fendley in Firethorne, January 2013
We are extremely pleased with Sunset’s final product and they really delivered on their customer service throughout the whole process which is very important when building such a large product. They were very responsive to our design ideas & all our questions along the way. We were able to compare notes with many other friends who also built pools with them as well as friends who built with other builders and needless to say we knew we had made the right choice. We are so thankful for the peace of mind they gave us in building our wonderful pool!
Anita & Charles Deuel in Cinco Southwest, January 2013
I have built 2 pools now with Sunset and I would build a third when the time comes. Very professional, good designs and a very good product. I had Adam design the pool, yard and BBQ and he built all as promised and on time/budget.
No question in my mind I would use him again, and recommend him to my friends.
Jeff Kopp, 2013
Sunset Pools was contracted to construct a new residential pool and spa. Adam’s design was fabulous, well thought out and rather unique relative to the other pool contractors that looked at this project. All the customer needs were incorporated and the design fit well with the natural setting in the area. The scheduling was flawless and we ended up with a high quality build a full week ahead of the contract estimate and exactly on budget with no cost over-runs. All the contractors who worked on the project were very respectful and very professional. I would not hesitate to use Sunset Pools again and have recommended them to several friends already.
Forbes & Donna McIntosh in Westin Lakes, December 2012
Overall we had a very good experience with Sunset pools. After checking with 3 different pool companies, we settled on sunset pools because Tanr was able to translate our concept into a very sleek and functional design. The construction phase went pretty much according to the schedule that we had agreed upon and Chuck (our project manager) and Jessica (our scheduler) did a great job in communicating the various aspects. There were a few minor issues which were resolved to our satisfaction and we were pleasantly surprised by the team’s willingness to work with us in resolving them. At the end of the construction phase, we got the pool that Tanr has laid out on paper. We would definitely recommend talking to sunset pools if you are considering having a pool built.
The Das Family in Kelliwood November 2012
We started this process initially because we wanted a fountain in our backyard, and the project grew to a fountain, spa, and pool. We were conflicted about owning a pool – our children are grown, we were concerned about the upkeep, and we have never owned a pool before. It has been a little over a year since completion, and we are thrilled with the results and have enjoyed the pool more than we ever imagined. Tanr’s design was a style that fit perfectly with our home, and he was always there to answer all of our questions and lead us through the process. The quality of the pool construction and equipment is top notch. During construction we had a couple of minor issues, which were immediately addressed and taken care of by Chuck. We spend all of our time outside now, enjoying the spa in the winter and the pool in the summer, and the kids love it when they come home, too! We highly recommend Sunset Pools!
Lisa & Mike Pfister in Grand Lakes, November 2012
I just wanted to let you know how completely satisfied we are with our Sunset Pool! The folks at Sunset were great to work with! The 3D Design was great to see the pool finalized in our backyard before they ever broke ground; This really helped us work through the design phase. The staff and crew were always friendly and helpful, the project was very well managed and we always knew the schedule and when and what to expect next, they were able to finished the pool in the exact time frame they quoted; they built a quality pool with quality equipment! They were not the cheapest bid we got, but I think we definitely got what we paid for! We have had the pool in now for over a year and no problems other than a pool light that went out, and they promptly replaced. I have called several times since I wrote the last check and they have treated me with the same customer service and were glad to answer questions or even stop by to show me how to do something. I would highly recommend Sunset to anyone that wants a quality Pool from a quality company that will stand behind their work! The finished pool has transformed out back yard into a Resort Oasis right out our back door! Many thanks!
Thanks for everything!
The Slone Family in Firethorne, September 2012
We loved our experience with Sunset Pools! Hands down the best design we saw throughout the process. Tanr really listened to what we wanted and was able to take our words to create an amazing backyard. Sunset was priced very competitively among other local pool builders. Whenever I hear that anyone is thinking of building a pool, I always tell them about how much we love out pool. The whole process was smooth and professional. Even now, 18 months after construction is complete, I feel confident calling up to ask questions, or have something fixed (not that anything has broken – but just in case!) We love our pool, it has really given us a place to be with family and friends and extend our home in to our backyard. We couldn’t be happier with our Sunset pool!
Eric & Kathy Stevens in Cinco Southwest, September 2012
In general, I have to say that we are very pleased with the end product. With any large project, there are going to be some disagreements along the way. I have to say that the overall process went about as well as it could, and that we have a better back yard than we would have had using any other company. I will definitely recommend Sunset to everyone who will listen!
Jeff & Maggie Boyle in Kelliwood Park, September 2012
Our swimming pool turned out great. We are very satisfied with the service we received from Sunset Pools and its crew. I especially want to commend Chuck ( Project Manager ) for being there always to answer my questions no matter how trivial it was (e.g. how to save a bunny from our pool). He has been very patient with me and is very prompt in returning my calls.
The Garcia’s in Cinco Southwest, September 2012
We just wanted to take a minute to say thanks for a beautiful pool! We didn’t know exactly what we wanted when we came to you and with your patience and expertise, you built the perfect pool for us!! It was a complex project that was handled professionally and with care to not just get it done, but to get it done right. We appreciate your commitment to excellence and the personalized customer service that we continue to receive even after the completion of our pool. Our friends and family are stunned at our beautiful backyard transformation … and so are we!!
Jana & Raul Olivas in Grand Lakes, September 2012
Our pool is finished and the landscaping will be complete tonight. We are extremely pleased with the design, workmanship, materials and the speed in which it was completed. We wanted a WOW factor and we got just that.
We are very pleased with the finished product and will tell our friends.
Van & Sheila Odell in Cinco Ranch, September 2012
We have nothing but appreciation and thanks for Sunset Pools. We asked them to do the impossible….build a 75’+ lap pool that did not look like a lap pool. They did it with unbelievable success and we couldn’t be happier with the result. Sunset was terrific to work with along the way as well. They were thorough, responsive, and considerate throughout the process. Sunset embraced a unique situation and produced a spectacular result. We highly recommend them, and know that we are recommending great people who build a great pool.
Rob & Leslie Kukowski in Cinco Southwest, August 2012
We recently contracted Sunset Pools for a backyard renovation effort. This included a large pool, spa, outdoor kitchen, and outdoor living area. The whole experience was an absolute joy. From the initial meeting for design input to the final walkthrough, the professionalism and attention to detail was without compare. The process started with simple conversation regarding what we planned on using the area for and what are “must haves” and “would likes” were. We have an unusual shape to our yard area and the design team was able to visualize a beautiful functional space that exceeded our expectations. The construction process was well timed and on budget. When there were complications with subcontractors, the matters were handled expeditiously and with little to no effort on our part. Our project manager and scheduler were very helpful and knowledgeable and I felt extremely comfortable with their work. The craftsmen who worked on site were very courteous and it was evident that they took great pride and satisfaction with their work. In fact, the owner of the company made multiple visits to ensure we were satisfied at every step of the process. I can’t state enough how satisfied I am with not only the final product, but the process as a whole. I couldn’t imagine using a different company for this type of work.
The Danek’s in Firethorne June 2012
Our experience with Sunset Pools could not have been more positive. Each phase of the project was handled by professional and experienced people. Tanr came by our house to discuss what we were looking for in a pool and what we liked and didn’t like. He created a beautiful and unique pool design. With a computer 3D rendering, we were able to ‘fly around’ and see the pool from every angle – from outside and inside the house. We had time to think about the design and make changes to the final design. Chuck managed the construction phase of the project and was awesome. We always knew where we were in their scheduling and were never disappointed. We were most impressed with the attention to detail in every aspect of the pool building. Innovative design, quality construction, and a great pool that we love!
Greg & Pattie Armes in Cinco Southwest, May 2012
Sunset pools did an exceptional job. They provided top notch product and service. They were professional and the work they did reflected this. We are pleased with our final product which was a large lagoon pool, waterfall, cabana with bathroom, fireplace, kitchen, and travertine decking. Landscaping of the whole yard was also done through Sunset pools
The Jasani Family in Cinco Southwest, April 2012
We built our new pool with Sunset Pools during the fall of 2011. Our designer spent time listening to what we were looking for and presented us with a design that encompassed it all. From dig to decking, Sunset was there to make sure that the project went smoothly and answer any questions or concerns that we had. We love our new pool and spend lots of time with family and friends enjoying it. Sunset was there from start to finish and even checks on us regularly, even months after completion. We highly recommend Sunset Pools!!
Mike & Leslie Matus in Firethorne, October 2011
Thanks to Sunset Pools we are always on vacation in our backyard. It was awesome to see our dreams come to life! Tanr & the rest of the team were awesome at creating our backyard paradise. The hardest part was waiting for it all to be done!!
Ike & Vicki Smith in Cinco Southwest, September 2011
We want to send out a BIG THANK YOU!!! Our pool turned out FABULOUS!!! We’ve received so many compliments from various people on the design, function and the overall process. One thing we’ve learned from this pool building process is to be patient. As a new pool owner, we were jumpy, nervous and confused at times, during the building process. We didn’t understand why certain items didn’t get done or if the different flaws will be fixed. Now that we’ve gone through this relationship with Sunset Pools, we can certainly say that Sunset Pools is truly a professional company that will take care of its customer needs. We’ve been asked if we had to go back and do this again, would we pick Sunset Pools….100% YES!!
The Chau’s in Kelliwood Park, July 2012
I wanted to drop you a note to tell you how pleased we have been with the pool Sunset designed and installed for us. We’ve been enjoying the pool for six months now, long enough to get a feel for the time, effort and expense of ownership. I still can’t believe how little time, and money, we spend maintaining our pool. The in-floor cleaning system is great, and I’m convinced that the ozone generation system greatly reduces the amount of chemicals needed to keep the pool sparkling clear. We have owned three pools, and this pool is, by far, the easiest and least expensive to maintain of all.
The last thing I want to compliment is the design of the pool. You listened to us when we first met, and your team delivered a pool design that exceeded our expectations. We have had more than one visitor to our home tell us it’s the most beautiful pool they’ve ever seen at someone’s home. We regularly tell ourselves that we wouldn’t change a thing in regards to the design of the pool.
Thanks again for our new oasis in our back yard. It met our needs perfectly, and we couldn’t be happier!
Tony & Karen Davis in Woodcreek , March 2012
Sunset pools did an exceptional job. They provided top notch product and service. They were professional and the work they did reflected this. We are pleased with our final product which was a large lagoon ppol, waterfall, cabana with bathroom, fireplace, kitchen, and travertine decking. Landscaping of the whole yard was also done through Sunset pools.
Nick Jasani, 2012
We recently contracted Sunset Pools for a backyard renovation effort. This included a large pool, spa, outdoor kitchen, and outdoor living area. The whole experience wa an absolute joy. From the initial meeting for design input to the final walkthrough, the professionalism and attention to detail was without compare. The process started with simple conversation regarding what we planned on using the area for and what are “must haves” and “would likes” were. We have an unusal shape to our yard area and the design team was able to visualize a beautiful functional space that exceeded our expectations. The construction process was well timed and on budget. When there were complications with subcontractors, the matters were handled expeditiously and with little to no effort on our part. Our project manager and scheduler were very helpful and knowledgeable and I felt extremely comfortable with their work. The craftsmen who worked on site were very courtious and it was evident that they took great pride and satisfaction with their work. In fact, the owner of the company made multiple visits to ensure we were satisfied at every step of the process. I can’t state enough how satisfied I am with not only the final product, but the process as a whole. I couldn’t imagine using a different company for this type of work.
Sunset Pools was contracted to construct a new residential pool and spa. Adam’s design was fabulous, well thought out and rather unique relative to the other pool contractors that looked at this project. All the customer needs were incorporated and the design fit well with the natural setting in the area. The scheduling was flawless and we ended up with a high quality build a full week ahead of the contract estimate and exactly on budget with no cost over-runs. All the contractors who worked on the project were very respectful and very professional. I would not hesititate to use Sunset Pools again and have recommended them to several friends already.
Mr. McIntosh, 2012
Sunset Pools provided us with a beautifully designed pool and excellent service. They were friendly, knowledgeable and professional. I recommend them to anyone in the market for a gorgeous pool!
Kyle & Libby Smith, 2011
We just wanted to express how pleased we are with our new pool. Your team did an excellent job! From beginning to end, the process was smooth.
We have and will continue to highly recommend your company to others interested in a quality pool, well-built by people who take pride in their product.
Dennis & Dawn Morris in Cinco Ranch, August 2010
Between the fantastic design work you have done and the greatest service you have given us, you now have a very referable customer and don’t hesitate to give out our name and phone number for reference.
The Pandit’s in Windsor Park Lakes, April 2010
Just wanted to thank you for the job well done on our 21 ft x 38 ft “Grecian” pool/spa that was recently completed. Beth and I are very pleased with the results. I turned on the hot tub for the first time last night. It was fantastic – glad we installed the air blower. Felt just like a crawfish at a boil! The 2 types of jets were nice and I like the 2 levels of seating. My wife and daughter love the tanning areas, the pool and the water features. The remote control is also very convenient.
The design of the pool is excellent and we definitely appreciated the quick turnaround on providing estimates and drawings/pictures at the front end. The construction process was handled extremely well and the pool was completed well ahead of schedule. Brandon did an exceptional job of managing the constructions and my wife was very pleased with his attention to details and ability to work within our needs (we have a beagle that needed access to the backyard).
I would highly recommend Sunset Pools to anyone!
James Thorton, March 2010
I wanted to let you and your staff know how pleased we are with the pool you recently installed. It is an absolute BEAUTY! The workmanship was second to none. When my guests come over to visit they are in AWE when the step into my backyard. The equipment is top of the line, as well as the workmanship, and quality. Your construction workers were all very professional, and always on time and never broke their stride. They stayed on schedule and we really liked that. Initially, I did my homework when researching a good pool builder, and I discovered that there are not very many good pool builders here in Houston, however Sunset Pools is one GREAT Pool builder. Thanks for taking good care of us on our major investment for our home and family.
Linda Scott in Katy, December 2008
Thank you for doing such a fantastic job designing and building our pool and deck. It turned out great! We love it.
Herb Mills, March 2008
Robert and I would like to thank you for the wonderful job you did building our pool. Not only did you build a beautiful pool but also it was completed in the time frame you advised us it would be. The men working for you were very professional and made the building experience a pleasant one. We appreciate your professionalism and attentiveness and would recommend your services to anyone!
Robert & Jennifer Taylor, October 2007
Thank you so much for your TLC in my pool construction. I cannot begin to tell you how pleased I am.
Lavon Hallmark, August 2007
I have known Adam and Sonia , owners of Sunset Pools for many years. They built my pool in the year 2000. To this day they are helpful with questions. When we were building our pool, during a horrendous rain storm, I was alarmed to see someone in my backyard. it was Adam in a slicker putting in a pump to remove the rainwater. That service sold me. I am a real estate professional and they are the only pool company I refer. If you want to see what a 15 year old pool looks like today give me a shout at 832-512-9885
I am in the option period during the sale of my home here in Katy. During the pool leak inspection, the inspector found a chip taken out of the inside of one of sump fixtures in the bottom of pool, causing a minor leak. The inspector naturally said that the sump needed to be replaced and the pool resurfaced which caused huge concerns by the buyer and me.
Since Sunset Pools originally built the pool we thought that you would provide the most credible recommendation about how to address the issue. Contacting Sunset Pools we spoke to Jessica and she immediately scheduled Modern Methods technicians to come out in a couple of days. After inspecting the problem, the technicians repaired the minor leak and tested the repair. At that point, the only remaining item was to convince the buyer that the repair was correct and permanent. With the sale on the line, we contacted Jessica who provided a letter summarizing the repair. She also agreed to talk to the buyer on the phone and explain more details. Still not satisfied the buyer wanted to have it in writing that the repair was fully tested. Again Jessica, made the needed change to the letter satisfying the buyer. Through all of my anxious phone calls, Jessica kept her cool, understood my timing concerns and provided great customer service.
I also want to thank you for not charging for the repair. That also re-enforced the fact that the issue had not have been significant and the buyer shouldn’t worry about the pool going forward.
Overall SunSet Pools has fantastic customer focus as reflected in its policies and the staff it employs. Thank you so much for your help.